Accessibility

Médiamétrie is committed to making its website accessible to as many people as possible, particularly those with disabilities.
As part of the redesign of mediametrie.fr, digital accessibility was taken into account from the very beginning of the site’s design and development phases. This approach focuses in particular on navigation, content structure, the readability of information, and the use of key features.
 

Compliance Status

To date, the mediametrie.fr website has not yet undergone a compliance audit against the General Framework for Improving Accessibility (RGAA), version 4.1.2.
In the absence of an audit to accurately measure its level of accessibility, the website is considered non-compliant with the RGAA.
This statement does not prejudge the website’s actual level of accessibility. It indicates that the site has not yet been evaluated according to the method specified by the guidelines.

Audit and Continuous Improvement

An audit to assess the level of compliance is planned. It will:
• assess the website’s level of compliance;
• identify any difficulties in accessing content and features;
• define and prioritize the necessary corrective actions;
• publish a comprehensive accessibility statement.
This page will be updated following the audit to present the results and the improvement measures implemented.

Report an Access Issue

If you are having trouble accessing content or a feature on the site, you can contact us:
• by mail: 
• via our Contact form
Please provide, to the extent possible:
•    the address of the page in question question An inquiry posed in the same way to all participants in the same survey, with the goal of obtaining answers of the same nature. We distinguish closed questions whose responses are chosen from the options provided (scales, yes / no, classification options, etc.), from open-ended questions for which no answer categories are offered. In the latter case, the spontaneous answer of the interviewee is gathered. Find out more ;
• the nature of the difficulty you are experiencing;
• the Browser Browser A software programme for displaying websites, downloading files and performing searches. At present, there are five main browsers: Google Chrome, Mozilla Firefox, Safari (on Mac), Opera, Internet Explorer / Edge (the default on Windows). Find out more and hardware you are using;
• any assistive technology you may be using.
We will do our best to respond and, when possible, offer you a solution or an accessible alternative.